Terms & Conditions

The guidance below is general and high-level information on crafting terms and conditions. It is not legal advice. Consult a qualified attorney to customize this for your business, as requirements vary by jurisdiction (e.g., international shipping laws for logistics firms). Relying on this could expose your company to risks, so seek professional review before implementation.

Terms and conditions form a binding agreement between Crown Link Logistics Ltd (the "Company") and users of the website or services. They define the rules for site access, service usage, and liabilities, ensuring a clear relationship between the Company and visitors/customers. For a logistics company, T&C should address industry-specific needs, such as shipment handling and international compliance, while covering general website use. They protect against potential exposures like delayed deliveries or cargo damage claims but may differ by jurisdiction—always obtain local legal advice to safeguard your operations.

• Acceptance and Eligibility: State that using the website or services constitutes agreement to the T&C. Specify who can use them (e.g., businesses only, age 18+), and the Company's right to refuse access.

• Services Description: Outline logistics services (e.g., warehousing, freight forwarding) and limitations—e.g., the Company acts as a broker, not a carrier, unless specified in writing. Include non-exclusivity, allowing the Company to serve other clients.

• Payment Terms: Detail accepted methods, pricing (e.g., based on cargo weight/dimensions via online calculator), invoicing, and late fees. For overdue accounts (>60 days), the Company may apply credits to oldest invoices.

• Shipping and Delivery: Define responsibilities for goods (e.g., proper packing to avoid damage from unsuitable contents), estimated timelines, and tracking. Exclude liability for delays due to weather, customs, or customer errors.

• Liability and Claims: Limit the Company's liability (e.g., not responsible for indirect losses; claims must be filed in writing within a set period, like 60 days). Require users to indemnify the Company against third-party claims.

• Intellectual Property: Protect your site's content, logos, and tools (e.g., tracking software) from unauthorized use.

• Termination and Suspension: Reserve the right to suspend/cancel accounts for violations, such as non-payment or prohibited goods.

• Governing Law and Dispute Resolution: Specify jurisdiction (e.g., your operating country) and methods like arbitration for disputes.

• Warranties and Disclaimers: Provide limited warranties (e.g., services performed with reasonable care) and disclaim others, like fitness for purpose.

• Changes to T&C: Notify users of updates via the site, with continued use implying acceptance.